Transforming Together

Welcome to the Xoserve Business Plan portal. Here you can access all relevant content from Xoserve's Business Plan 2027-2030 (BP27) process.

 

30/06/2026

We’ve now published the Draft Statement of Planning Principles (SPP) for BP27, setting out the framework that will guide our next Business Plan.

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Meet our Business Plan Manager

“The feedback and collaboration of our Customers and the industry is so vital to a successful business plan. We hope you’ll find all the information you need here, to help you feel informed, and get involved.”

Lee Eltherington,
Business Plan Manager, Xoserve

Timeline

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BP27: Our documents

From our Statement of Planning Principles through to our Final Business Plan.

Our Statement of Planning Principles

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Final SPP

Available 31/07/2026

Our Business Plan

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BP27 Draft 1

Available 25/09/2026
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BP27 Draft 2

Available 13/11/2026
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BP27 Final Draft

Available 16/12/2026
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BP27 Final

Available 29/01/2027

BP27: Customer Feedback

All correspondence related to each stage of the planning process.

Draft SPP

Available 31/07/2026

You said. We did.

Available 31/07/2026

Q&A Log

Available 31/07/2026

BP27 Draft 1

Available 13/11/2026

BP27 Draft 2

Available 16/12/2026

BP27 Final Draft

Available 29/01/2027

BP27: Additional resources

More information on actions we’re taking and outcomes we’ve seen.

BP27 Performance

Performance

Available 25/09/2026
BP27 Outputs

Outputs

Available 25/09/2026